Contact Us

At The Cloud Slipper UK, we are committed to providing clear, reliable, and friendly customer support. Whether you need help with an order, have questions about our products, or require general assistance, our team is here to help.

Customer Support Email

For all customer service or product-related enquiries, please contact us at:
support@thecloudslipperuk.store

We aim to respond to all messages within 1–2 business days.

Phone Support

You can reach our support team by phone at:
+447535244867

Please have your order number available for faster assistance.

Business Address

The Cloud Slipper UK
210a Parade, The Parade, Birmingham, Sutton Coldfield B72 1PA
United Kingdom
Company number: 16314906

Important: This is our administrative address only. It is not a retail store or a return drop-off location. All returns must be pre-approved via email in accordance with our Returns & Refunds Policy.

Support Hours

Monday to Saturday: 9:00 AM – 6:00 PM (UK time)
Closed on Sundays and UK public holidays.

Order Tracking

Once your order is shipped, you will receive an email containing your tracking number and a tracking link. If you need help locating your tracking details, please contact us at:
support@thecloudslipperuk.store